Shipping policy
Shipping Policy
Last Updated: October 2026
At Forge & Found, we work with trusted fulfillment partners to process and ship customer orders. Our goal is to provide clear and accurate shipping information from the time you place your order until it arrives.
Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully received.
Orders are not normally processed on Sundays or major U.S. holidays.
Once your order has been processed and shipped, you will receive available tracking information by email.
Shipping Times
Estimated delivery times generally range from 3–15 business days after an order has been processed.
Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the product, destination, shipping carrier, weather, holidays, customs, and other circumstances outside of our control.
Some products may arrive separately if they are shipped from different fulfillment locations.
Shipping Costs
Available shipping options and applicable shipping charges are displayed during checkout before your order is completed.
From time to time, Forge & Found may offer promotional or free shipping on qualifying products or orders.
Order Tracking
When tracking information is available, it will be provided to the email address associated with your order.
Please allow some time for tracking information to become active after your order has shipped.
If your tracking information has not updated for several business days or you believe your package may be lost, please contact us at:
Email: kbrown2297@gmail.com
Delayed or Lost Packages
While we work with our fulfillment and shipping partners to deliver orders as efficiently as possible, delivery delays can occasionally occur.
If your order has not arrived within the expected delivery timeframe, please contact us so we can review the shipment and assist you.
If a package is confirmed as lost or there is another qualifying shipping issue, we will work with our fulfillment partner and shipping carrier to determine the appropriate resolution.
Incorrect or Damaged Orders
If you receive an incorrect, damaged, or defective item, please contact us as soon as possible after delivery.
Please include your order number and, when appropriate, clear photographs or other information showing the issue. This allows us to investigate the problem with our fulfillment partner and determine the appropriate solution.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If an order has not yet shipped and you notice an error in your shipping address, contact us as soon as possible. We will make reasonable efforts to correct the address before shipment, but changes cannot be guaranteed after an order has entered the fulfillment process.
International Orders
If international shipping is available for a particular product, additional delivery time may apply.
Customers are responsible for any applicable customs duties, taxes, or fees that may be imposed by the destination country unless otherwise stated at checkout.
Contact Us
If you have questions about shipping or an existing order, please contact Forge & Found:
Email: kbrown2297@gmail.com
We are happy to help with questions regarding order status, tracking, delivery, or other shipping concerns.
Forge & Found
1356 Haggard Dr
Liberty, KY 42539
United States